Specialized SUPPORT ANALYST LEVEL II

This is a hands-on Technician job in an elite group condition in an absolved work status.

Obligations Include: IT support jobs

Noting calls and messages from clients

Entering point by point data in a difficult situation tagging framework while collaborating with clients telephonically.

Utilizing organization tagging framework viably and productively (record interchanges, heighten, resolve) in light of inquiries and administration demands that start by phone, online entries, email or different strategies

Must have the option to finish tasks as settled upon and guarantee client is totally fulfilled.

Teaming up and examining arrangements inside and outside the office to organize the best arrangements

Serving on a turning available to come in to work premise to help IVDesk's 24x7x365 Superior Customer Service condition from work or home.

Expecting responsibility for help work area exercises and tasks

Required Qualifications:

Exhibited 2+ years Help Desk/Service Desk experience

Shown specialized expertise identified with run of the mill work area registering and applications including Microsoft Office, Remote Desktop, Printing, and business application establishment and the executives and Internet Connectivity.

Involvement in industry standard Help Desk/Service Desk rehearses

Solid Troubleshooting Skills

Capable with Windows 7, 8, 8.1, 10; Mac ; Server-based OS

Middle of the road Microsoft Exchange Tasks

Capable Printer establishment Skills

Progressed Microsoft Remote Desktop or comparative

Infection/Spyware Removal

Windows Server 2008R2, 2012

Involvement in Active Directory and Windows Group Policy

Best Fit Personality Features:

Capacity to react rapidly and precisely to issues with aptitude, certainty, and an outright objective of goal and consumer loyalty. Doesn't give in when tickets become troublesome and keeps on driving towards goal.

Positive, self-persuaded mentality is critical to being fruitful with our organization

Relational and relational abilities and persistence

Eagerness to learn

Solid tender loving care abilities

Eagerness to coach increasingly junior individuals from the group

Versatile to an available to come in to work pivot calendar and eagerness to be adaptable to guarantee accessible if the need arises inclusion in the midst of high-need or decreased staffing because of excursions, ailment, and so forth…

Workplace and Benefits:

Wide going and developing duties that will remunerate an adaptable applicant looking for a difficult and compensating vocation

Relentless change in outstanding burden guaranteeing no work day is ever the equivalent

Chance to research and resolve issues regardless of whether the arrangement isn't readily available

Advantages and advantages incorporate a decision of business supported wellbeing plans, dental, vision, paid PTO, retirement plan, nearby kitchen, investment opportunities and substantially more!

System and security framework draftsman

The expert is answerable for ensuring changeless access to the IS with a steady nature of administration.

He examines the requirements.

He examines and suggests specialized decisions

He guarantees the specialized and managerial duty of a venture

He deals with the workers of an organization.

It makes sure about the activity

It improves and guarantees the development and supportability of systems

It imparts in a global setting

Objective

It is an operational profile which requires numerous specialized aptitudes, a fantastic information on the various conventions and system equipment just as framework programming (working framework, database, mail workers).

Proficient confirmation bears witness to the abilities procured which permit: Technical modeler expected set of responsibilities

manage the framework with the document tree and traits

to execute the contents

initiate essential framework orders

oversee clients and rights

lead review activities to confirm the sufficiency of the arrangement received

to make representatives mindful of the accepted procedures for making sure about a worker.

He experts IT security instruments, just as current enactment and norms.

The aptitudes surveyed are instrumental, foundational and relational abilities.

Then again, this capacity requires listening aptitudes fundamental to comprehend client desires, yet in addition a specific power of influence. He can administer specialist organizations every now and then and associate with clients. His feeling of advocacy permits him to successfully educate the IT chief regarding the organization. It likewise includes meticulousness, strategy and great flexibility. On account of his authoritative limit and his reactivity, he can streamline an occupied and hard to foresee plan. He has aptitudes in group the executives through skill regarding association, authority and improvement.

Openings

The framework planner can be utilized in organizations all things considered: the action requires travel, both inside and outside the organization and hence causes sporadic hours. He works in a counseling firm or in IT designing assistance organizations (ssii) the movement is here and there did inside the structure of secondments to different organizations (arrangement).

Specialized or administrative exercises are completed alone or inside a group for which the job of task supervisor takes on its full hugeness.

Directed exchanges: Network administrator requirements

System and security frameworks head

Database head

Framework engineer, bolster engineer

Framework master

Frameworks and systems venture administrator

System and security draftsman

Chief of the data frameworks

IT service. Tariff "Anti-crisis" without a monthly fee

Who  is it for?
If you have a small park of computer equipment or everything works as it is, but sometimes something happens. Then this offer is just for you!

When you need it: Contact your network administrator
Cost cutting urgent?
Is it expensive to keep your sysadmin?
Your administrator doesn’t know what he’s doing, and your computers seem to be working fine anyway?
Costs need to be cut, but there is no certainty that everything will work the same.
IT Companies usually offer you services, usually in one of two ways:

The same specialists deal with you. They monitor the health of your network, computers and servers, and are responsible for their availability. They are responsible to you for the timing of solving problems. Subscription fee. What if you never refer to them for the whole month? What then to pay for?
"One-time trips" You only pay for departures. There are no additional fees. Not the fact that you will be dealt with by the same specialists. In addition, with such a scheme, it is impossible to obtain guarantees on the timing of solving problems.
The value of this offer:
You don't have a sysadmin on staff. You don't pay any subscription fee. Pay only for specific work on specific issues. Not more.

At the same time, you can be sure that competent specialists work with you, promptly and professionally, in the shortest possible time, solving your questions

The essence of the proposal:
You do not pay a subscription fee, but the contract concluded with us guarantees you compliance with the standard terms of service and the specific specialists assigned to you. Which in turn will give you a high level of service at the lowest cost.

How much does pay-as-you-go IT service cost?
We distinguish 4 types of work:

RUB 500 / half hour Rounding off the time spent on solving the problem to half an hour
"Remote server administration" 1000 rub / hour Rounding off the time spent on solving the problem to 1 hour
"Departure of a technical specialist within the Moscow Ring Road" RUB 3000 / RUB 5000 4 hours / full day
"Departure of the system administrator within the Moscow Ring Road" RUB 5,000 / RUB 8,000 4 hours / full day

Our statistics show that 90% of requests are resolved remotely.

All prices excluding VAT

Service acceptance scheme
Our specialist comes to your place and conducts an express audit of your infrastructure. After analyzing your situation, we conclude a contract with you, by which we guarantee the level of service you need.

What is the settlement scheme?
We conclude a contract for IT services with a fixed cost of work.
You make a deposit of 5,000 rubles. This deposit is a guarantee of our prompt response to your requests.
For each call from your deposit funds are debited.
At the end of the month, we provide a report on your calls and the time spent by us.
IMPORTANT:

If the deposit is not fully spent, then we issue closing documents only for the spent amount.
If the number of hours exceeds the amount of the deposit, then an invoice is issued for an additional payment and closing documents for the full amount.
If the deposit is spent, then you must re-deposit the amount of 5,000 rubles.

Scheme of work

Departure of a technical specialist to your office
An engineer conducts a free audit of the current IT infrastructure
Sends you an agreement and account for making a deposit

Signing a contract and making a deposit
You sign the contract and pay the bill.
We add your company to our application system.

Working with IT requests from your employees
User and hardware support
Coordination of each exit

Monthly report on work and time
Preparation and submission of the report
Provision of closing documents.
Additional benefits
We have a replacement stock of components, which allows us to solve hardware issues in a short time.
If you need to purchase equipment or software, we will select it for you absolutely free of charge. And the prices of our partners are often lower than the market and are pleasantly pleasing.
We will adjust the financial conditions for this service if the number of requests from your company is large. Correct in the direction of reducing the cost for 1 call / 1 exit.
Free consultations on IT infrastructure modernization.

Administration of workstations

Remote administration of workstations and servers

Remote administration is characterized by the connection of an IT specialist - most often it is an employee of the company engaged in outsourcing. Such an administrator works with the connection of workstations to the server of the organization in order to efficiently and efficiently perform administrative functions. Management functions are carried out using remote access, which is possible through the local Internet network to set up normal operation, eliminate the problems of computer equipment. Thanks to this solution, the specialist does not have to physically be in the client's office, while all work is carried out efficiently and professionally.

There is a fairly large number of remote administration of servers and workstations. First of all, the administrator very quickly reacts to the occurrence of any emergency situation. Secondly, with the help of a special application for each user, there is a constant monitoring of workstations, and for the company as a whole, an important achievement will be the optimal operation of the server rooms and the entire information and computer system of the organization as a whole. Thanks to this approach, time is significantly saved, which makes it possible to reduce the cost of maintaining the entire fleet of computer technology and equipment. It should be noted that today there are various applications through which remote administration is carried out. But common Windows and Linux operating systems already have such tools built in 

Ten Tips for Implementing Remote Workstation Administration

For remote administration of servers, various types of workstations that run on Windows or another operating system, several rules must be followed. Thanks to such rules, all the company's work, including business processes, will be carried out quickly, efficiently and efficiently.

The first of these tips is knowing the characteristics of the equipment. At the very beginning of cooperation, it is imperative to personally familiarize yourself with all the characteristics of the equipment and record the presence or absence of ports, drives, learn about the loading parameters, etc.

The second tip is to become familiar with firewalls. The administrator must know which of them are installed on the user's computers, what settings are present. In addition, you need to know your own network, possess information about commands from the command line, which will save time, in addition, you need to ensure centralization, as well as standardization - all this also greatly simplifies and speeds up the administration process.

What do network administrators do

You need to understand that remote administration of workstations from the server should not be carried out with a limited set of actions, because the comprehensive support of the remote administrator is very important for the user. Therefore, you should never forget about technical support, and if necessary, you need to be able to explain to clients the algorithm of work in certain situations.

Management of workstations most often involves the process of managing the user's personal computer. The administrator sets himself a task that allows the user to work with the computer and the network as simple as possible. At the same time, this simplicity hides a rather complicated preparatory process.

Creation of a workstation for an enterprise network, a server - all this is the work of an administrator, including a remote one. Access to the internal components of the network and each computer is provided by means of the Active Directory service. It is important to understand that in small networks, the administrator can handle several workstations on his own. But if the network is large enough, then there must be a remote administrator who will strictly control each process and the operation of all available workstations with no less efficiency than if this happened with the personal presence of a specialist. Some companies have special services for administration, but in most cases the staff of such specialists is inappropriate. There is a whole lecture on our website about

IT solutions

We offer solutions that will be beneficial to our clients, but at the same time we work for the result. This means that the implementation of any IT solutions for your tasks will be perfect - in accordance with the requirements of your company and the result that our employees will be satisfied with.


Our team is: What does a network administrator do

vast experience in the IT field;
professionals, including a whole staff of business technologists and analysts;
successfully completed projects in various fields.
IT at your service

HelpIT.me company offers complex IT solutions for organizations of various directions and scale of activity. Depending on what budget your company has, you can order the optimal services that will be in demand for your business.

By contacting us, you will forever forget about network failures, poorly working equipment, crashing servers and viruses. Our software IT solutions for business are an effective way to reduce IT infrastructure costs.

Our specialists in the IT industry will provide information security for your business. These are secure access to the Internet, the creation of an office local network, the creation of an intra-office and corporate telephone network. We also offer antivirus and spam protection, multilevel protection of personal data, investigation of IT crimes, identification and control of vulnerabilities, and much more.

The advantages of working with HelpIT.me are undeniable, since we are ready to offer solutions for your company that will take it to a higher level. We adhere to the position according to which the stages of creating the company's IT infrastructure are clearly observed.

First of all, the terms of reference are developed and approved. Then the direct development of the IT project takes place. At the stage of implementation of the IT infrastructure of the enterprise, HelpIT.me carries out the practical implementation of the agreed and approved project. This includes the creation of storage and backup systems, thanks to which you can store any amount of data in one place. At the same time, convenient access of users, company employees to such data is provided and their protection from unauthorized introduction and use. Our clients can be sure that company information is always protected and safe.

Also, during the implementation process, a VPN is created for remote offices and mobile workers. Thanks to this service, you will be able to create a single local network and combine various remote computers, as well as entire offices into a single network. 

Russian IT solutions? You are already using them thanks to cooperation with us. The platform and solutions are the ingredients that help us achieve results in our work. The platform is understood as the operating system, DBMS and development tools. An IT solution is an opportunity to automate and optimize all the necessary business processes, while improving the efficient work of employees and saving money on IT infrastructure.

Building IT infrastructure

Common mistakes when building a small business IT infrastructure

Many small business IT infrastructures have a rather significant drawback - they are not scalable. The problem is that the architecture that was originally laid down does not grow, but the

business develops. A young business is about one year old, while building an IT infrastructure is not the most important task during this period.

But when the business grows and develops, the tasks associated with servicing the IT park become more complex and increase, including accounting and analysis of each component.

Accordingly, it is necessary to increase costs, and this negatively affects the work carried out. When buying computer equipment, a business should be guided by what the total cost of all

equipment is. One-time benefit is the wrong approach. Secondly, it is necessary to implement the cable network taking into account the growing needs. That is, it is necessary to create

conditions under which a low-current and electric leash will be designed for the maximum number of users that can possibly work in a given office network administration for dummies.

Building an IT infrastructure also requires that the entire data volume of a company has a distributed structure. It is necessary to distribute the structure so that each employee of the company

has the right to access only his information. This will give confidence that the work of a particular employee does not disappear by mistake. To eliminate the additional load on the server, you

can create mailboxes with limited space. This will encourage users to promptly delete unwanted emails. Accordingly, the backups will not take up free server space, which is necessary if the
business grows.

Access to computer systems should be limited to non-core professionals. That is, employees should not have the rights of local administrators, since a different number of programs and their

purpose can be configured on each computer, and as a result they will conflict with each other. Documentation must be present for the total number of systems and for each of the projects

separately. This makes it easier to transfer cases to new specialists, without the need to involve experts who will have to give a high-quality assessment of the work done.

Building an IT infrastructure must necessarily include the optimization of procurement solutions for consumables. So, you can make sure that the cartridges in printing technology need to be

changed as rarely as possible. Moreover, the cost of such consumables must correspond not only to a low price, but also to an acceptable quality. It is also worth noting that there must be a

high availability IT infrastructure organization. There are many solutions for the implementation of products that are specifically designed for small businesses, but if you plan to further develop

enterprises, then you must initially buy products with advanced functionality and capabilities.

Building a company's IT infrastructure with a competent approach is a significant advantage over enterprises that do not deal with this issue. Making the right decisions regarding the

construction of IT infrastructure will allow you to quickly solve complex problems related to management, business planning, regardless of its scale. What do we offer? We offer you a wide

range of solutions aimed at building data centers. We also provide the consolidation of server resources, while providing such a type of scheme in which there will not be a single point of

failure.

IT infrastructure: just the main thing

It is necessary to understand that the creation of an IT infrastructure is an opportunity to get a tool that will help develop your business. The right IT infrastructure will save our customers time

and money. Building a turnkey IT infrastructure makes it possible to create a computer network of any complexity, optimally configure servers, create and configure workplaces for your

employees, configure computers and accounting equipment, including 1C, electronic signatures, client banks.

Also, with the help of our specialists, we will select and configure telephony, Internet access, install systems that protect corporate information, cope with the task of supplying computer

equipment and the necessary software.

Service technical support for IT tools

This type of service makes it possible to maintain computer technology and equipment in working order. The service can be used by companies that have a computer network of 50 workstations, dedicated servers located in the Data Center, or those located at the customer's premises.

IT service of organizations makes it possible to ensure stable business processes. IT infrastructure support for organizations is very important at any stage - be it a growing company or a large corporation. The ability to invest in IT provision, the ability to develop IT infrastructure, the need to avoid risks that may arise during downtime in business processes - that is why companies order IT infrastructure support. Also, our company provides such type of services as integrated support for IT infrastructure (subscription services) of government agencies. We understand the need for a special approach to working with such organizations, so we develop an individual work plan for each of them computer and network administration.

From our side, there is such a service as Help Desk, while you will be constantly allocated employees for a specific object. If necessary, we provide replacement equipment, provide long-term lease of equipment, carry out its repair and examination. When contacting us for the first time, the customer wants to know how much it costs. Comprehensive support for IT infrastructure is determined by how large the infrastructure is, what additional services need to be performed, and the specifics of the activity.

What is it for? Thanks to the subscription service of the equipment, companies effectively manage this function, and at the same time save money that can be spent on other projects related to the company's core activities. Order IT infrastructure support and you will solve a number of problems and tasks. This is the preparation of an examination certificate for the write-off of out-of-service equipment, the rental of computer equipment, operational repairs, etc.

Thanks to the conclusion of an agreement with our company, you can forget about the need to search for and rotation of personnel within the organization, reduce funding for IT infrastructure, and optimize the staff.

How we are working? First of all, in cooperation with the customer, we determine the scope of services that will be performed on the basis of the concluded contract. Secondly, the contract itself will be signed and the terms of reference will be drawn up. Third, a price is agreed that will satisfy all the customer's requirements.

Now you know what we offer to our clients, so we are happy to start cooperation with your company. You can always look at the reviews of our clients on the Internet to assess the level of professionalism of our employees. And you can find out more information if you order a call back.

Installation of a local network in the office

Installing a local network in the office

Creation, design and installation of a local network in a company office is a necessity faced by many. But at the same time, you need to know that such services will be really high-quality and professional. That is why we recommend that you contact our company, where you can get specialized service, as well as detailed recommendations and expert advice.

What are the advantages of a local area network for a company? Installing and configuring local networks in Moscow primarily makes it possible to organize optimal communication between individual groups of users. Secondly, an unlimited number of computers (workstations) can connect to the Internet, while just one working connection is enough. Also, the installation of a local network in the office makes it possible to create a common database, is used to connect a network printer and for network games.

Designing a local network for an office

There are several stages of connecting a local network. How to organize a network in the office? First of all, you need a professional network design. Moreover, this stage applies to both large corporations and small organizations. At the same time, the network will be correctly configured, access points are thought out, and the server load is determined. Also, the design will allow you to calculate the costs of purchasing various system devices. In addition, a specialist will be able to correctly select various consumables, while such work will take a minimum of time.

The project includes such components as the area of ​​the room, the plan of workstations and various peripheral devices, active network equipment is selected, the deadlines for the work are assigned, then the project is coordinated, and after that the local network is installed.

The installation and configuration of local networks in Moscow has certain features, which are primarily related to network equipment and additional consumables. So, depending on the type of cable, the option of laying will be determined: under the ceiling, under the floor or in the baseboard.

Setting up a local network in the office

This moment is influenced by the scale of the company, its needs and characteristics. If the organization is small, then a specialist can install a router to which an external hard drive will be connected, thereby organizing file storage network administrators responsibilities.

Local area network (LAN) in a small office

Large companies require that the configuration of the local network be organized in accordance with all the requirements and features of the organization. Several servers can be installed here at once, responsible for different tasks. These can be database servers, file servers, as well as domain controllers, and more.

Corporate office network: how to connect and configure a LAN?

The main challenge facing a corporate network is to optimize Internet costs, create a unified network space and save on peripheral devices. Each company can choose a cable connection or a wireless network. In the first case, the networks will work more stably, in the second, the network is created as quickly as possible. The cost of installing a local network and SCS also depends on many components. So, the price can vary depending on how complex and voluminous the work on building computer networks will be. In order to find out the price, you can leave a request to calculate the cost of the proposed work. Our specialists will call back, clarify the necessary details, and then send a master to the customer, who will make a preliminary estimate and announce the cost.

IT infrastructure monitoring systems

IT monitoring systems

It should be noted that IT infrastructure monitoring systems are one of the most important components of a company's information infrastructure management. Such systems allow you to

constantly monitor and periodically analyze IT objects, so you can track the dynamics of changes. These monitoring systems make it possible to receive, store and analyze information from the

IT infrastructure. At the same time, a special program quickly responds to problems in the IT structure and helps to prevent malfunctions network administrator responsibilities.

What do we offer?

The employees of our company provide the opportunity to use two levels of such services. So, monitoring systems can be associated with IT infrastructure and IT services. If we talk about

complex systems for monitoring the health of IT infrastructure, they help to reduce the downtime of individual components of the infrastructure in this area. They also increase the availability

of programs, allow you to actively analyze problems, increase productivity when using various information resources.

If we talk about systems for monitoring IT services, then their orientation can be considered indicators of levels of availability. These are also indicators of the quality of services according to

user reviews. Such monitoring systems enable the company to create a high level of availability for IT services, reduce the cost of supporting such services, and also increase the efficiency of IT

employees.

IT infrastructure monitoring systems can be completely different. So, one of the most successful and popular in recent times is Naumen Network Manager - an effective system for monitoring

and managing networks. Why Naumen Network Manager? The fact is that this is a Russian alternative product of the most famous IT monitoring systems. This software product allows you to

monitor IT infrastructure, and is also designed to manage networks. Such a product contains a huge number of powerful analytics tools, as well as various technologies designed to normalize

data. Most often, such software is used by customers belonging to the public sector.

It is imperative to understand what IT systems monitoring is and why IT systems monitoring is needed. Those companies that have a large amount of information technology need to control the

workflow. Some enterprises are expanding the staff of system administrators, while others are monitoring the IT infrastructure.

Monitoring systems are solutions that make it possible to track the state of the IT infrastructure system in the technical and network direction. This allows you to quickly find operational

problems, quickly fix the problem and eliminate the incident. The result of this work is the minimization of the costs of maintaining the entire IT infrastructure. Only one person can work in the

service, and the system does the rest for him automatically.

Office computer services

Computer service of offices

One of the factors that affects the success and normal performance of the company is the stable operation of computer equipment. When equipment fails, networks or entire systems do not work, it is urgent to look for those who perform maintenance on computers of organizations.

Who needs computer maintenance?

These can be large and small companies, where employees for various reasons cannot take responsibility for supporting the entire fleet of computer equipment. In large organizations, specialists may be busy with current issues, and in small companies IT specialists are sometimes absent, since there is no need to maintain a full-time employee due to the rare use of its services network administrator.

Computer services for offices can be represented as subscription services for computers of organizations in Moscow. This means that a contract is signed between you and the computer service company. On its basis, a whole range of activities is carried out, which includes the repair of computers and laptops, the restoration and maintenance of office equipment in working condition, and other necessary work.

The benefits of HelpIT.me are hard to overestimate. First of all, it is the fact that the computer service of offices is performed by highly qualified specialists who regularly improve their skill level, professional knowledge in any field and industry where computer service is performed. One of the reasons to order computer services in HelpIT.me may also be that there will be complete confidentiality between you and our organization. This means that all commercial data and other information will remain inside your company. It is important to understand that there is a significant difference between IT outsourcing and a full-time employee. These are more acceptable conditions for cooperation, the absence of a full-time employee who needs to pay a salary, pay a vacation, sick leave, provide him with a job.

The advantages of subscribing to computers in the office are that in the organization an employee of a third-party company performing computer services will be present only when it is really necessary. At the same time, the employer does not pay taxes for the representative of the service company, does not pay a social package, and spends money only on the services actually provided.

There are a wide variety of office service options. This may be a different frequency of arrival of a specialist in the office, a different amount of services depending on the direction of activity and the scale of the company, other conditions. The importance of maintaining an office PC is not in dispute, since today it is difficult to do without computer equipment regardless of the size of the organization.

Subscription service of computer equipment in the office allows you to support the smooth operation of computers, office equipment, organization servers. As a result, the prices for subscription services are much lower than the staff of their own IT department staff. Maintenance of computer equipment can also consist in assistance when moving the office to another room, in choosing the necessary computers, other equipment, setting up the operation of all systems.

Wi-Fi Network Service

Wireless Service

It is important to understand that the service of a wireless network can be completely different. It all depends on the project, facility, tasks, equipment used. Each company can be offered various solutions that depend not only on specific equipment, but also on correctly defined points and their location. Even at the stage when the design and deployment of wireless networks is carried out, often factors are not taken into account, which subsequently lead to a decrease in network reliability and a decrease in performance. That is why it is very important to choose a service center for connecting wireless Internet in Moscow, which will perform all the work efficiently, professionally and competently net administrator.

Wireless Network Subscription

Due to the fact that our specialists have a high level of training and colossal experience in providing services such as Wi-Fi network service, we can guarantee that the companies that contact us will receive security and reliability, flexibility of the solution, and if necessary - network integration (wired, wireless), mobility.

The standard subscription service includes work such as monitoring and diagnosing a network for performance, using software visualization to analyze complex networks. Coverage maps are also studied and built up, the radio signal level is examined to identify sources of interference, software is checked, as well as software related to information protection. Additionally, all problems that were identified during the setup and operation of networks are eliminated.

Features of setting up and maintaining Wi-Fi networks in the corporate sector

When using a home-scale wireless network, there are no problems with its configuration, maintenance of operability. Adjustment, installation of additional equipment may be necessary only if the number of users increases or it is necessary to expand the coverage area. An even more difficult task is to create a more complex branched network. Indeed, even in those cases when the structure seems perfect at the implementation stage, it requires periodic monitoring and support by experienced specialists.

Planning and maintaining Wi-Fi networks

For the corporate market, such an activity is a necessity. So, standard solutions designed for the home are not able to provide and satisfy the full range of business needs. The planning and deployment of wireless networks in buildings and offices is carried out using special technologies that can simplify access to the wireless network, as well as improve the quality of operation of such a network. So, Cisco offers spectrum analyzers that are designed for access points. Thanks to the use of such analyzers, the equipment automatically switches to interference-free channels. Using BeamFlex antennas allows you to set a unique coverage range, as well as unprecedented quality. A large office, a business center, a corporate network may need architecture without controllers, having centralized management. In addition, it must be said that today technologies that allow focusing the signal only for the necessary access points are becoming relevant solutions.

Setting up a Wi-Fi wireless network in Moscow is inexpensive - it is possible for our company’s customers. Before we perform Wi-Fi network maintenance, we sign an agreement with each of the customers. Based on such an agreement, scheduled maintenance is carried out, faults are eliminated, and equipment is administered. Our services have significant advantages for you. This is the ability to manage the connection, save on various additional services. You can also find out the behavior of your customers by analyzing the statistics of ongoing connections. Our service will allow you to establish a reliable Internet connection, improve the signal for access points, expand the network and perform many other services that are so necessary for business.

Computer Network Maintenance

In the modern world, for the stable operation of any company, it is necessary to ensure that no problems arise in the operation of computer networks. If network equipment, software or some component of the IT infrastructure malfunctions, labor productivity is significantly reduced, and to prevent this from happening, maintenance of computer networks is necessary.

Our company employs real professionals who will perform all the work associated with the installation and maintenance of computer networks. Your employees may not be distracted from carrying out their daily tasks, as our experts will do everything to ensure that the operation of network equipment, computers, and any office equipment is stable and does not cause problems.

What we can?

Maintenance of computer networks includes a whole range of activities and activities. First of all, this is a combination of networks. If there is a need, we will be able to combine and take on support the entire network infrastructure of your company. At the same time, the company's offices can be located in different geographical locations, but will be united by a single information space. We can ensure the confidentiality of information, and your employees will be able to work remotely. Our services will also concern the Internet router. We will provide access to the Internet, establish access control for each group of users, we will keep track of traffic. In addition, we will provide protection against any external and internal threats, we will be able to provide blocking of social networks and other unwanted sites. Additionally, our responsibilities will include setting up and installing integrated video surveillance systems. This is a number of computer systems that are associated with burglar, fire alarms, control and access level of various users.

Computer Network Maintenance Steps: Network Administrator Requirements

It is worth noting that in the maintenance of computer networks there are several successive stages. These are certain stages of ensuring reliable network operation, without which it is impossible to talk about the stability of the entire IT infrastructure system.

So, the work to ensure the reliable functioning of the network is built on three stages. First of all, this is the design of computer networks. Our employees are developing a project that provides for the installation of network equipment, cable. In this case, the customer can provide their requests and wishes. Also at this stage, we conduct detailed consultations about what type of equipment you need to choose, what exactly a particular company needs to create stable computer networks. Additionally, the cost and timing of all necessary work are calculated.

The maintenance of computer networks in the second stage is the work that includes the installation of computer networks. This includes laying the cable, various components, installation of the necessary equipment provided for by the previously created project. At the same time, our employees can create networks of completely different levels of complexity.

Subscription service is the third stage. This period includes regular maintenance of computer systems and networks. Subscription service is a professional service during which any malfunctions of computers will be eliminated, the necessary software will be installed, work will also be done to troubleshoot servers and other important events.

Prices for the maintenance of computer networks are presented on our website. They depend on many factors, since each type of work requires special equipment, tools, software for various companies. So, cable installation may also vary in price. If you are laying an unarmored optical cable, then it will cost about 150 rubles. If you are installing an armored cable, then the cost may be higher by 50-60 rubles.

What is network administration? LAN Administration

Before network technologies were invented, all computers worked separately. But after the number of personal computers increased, the need arose to create a common working environment. At the same time, there was a need to provide management of various work processes, as well as the implementation of various tasks. These functions are assigned to the administration of computer networks.

Network administration is a set of tasks that are associated with the creation, configuration and maintenance of computer networks. In addition, administration involves technical support and support for various software.

The profession of system administrator includes the work of designing and supporting computer networks. He also carries out installation and configuration of equipment, is engaged in the protection of company information data. The tasks of computer network administration are presented within the framework of generally accepted network administration standards.

So, network administration is responsible for such functions as ensuring operability and eliminating any problems that interfere with the work. The network administrator also performs configuration management. In this area, OS settings are configured, and technical modernization of various system components is carried out. Additionally, it can be performance management. Statistics are being collected on how networks function in order to further rationalize network resources.


What is the responsibility of a computer network administrator?

Automation of network management, creation, configuration, modernization, change of computer networks - all this is done by the network administrator. Network administration includes the creation and maintenance of database health. The stability of such a network will also be ensured, the possibility of external attacks will be eliminated, and the access rights of various users will be differentiated. Additionally, backups are carried out, network operation accounting is created, user training, software monitoring, modernization of various computer networks are monitored.

How to become a system administrator

The work of a system administrator today is quite well paid, for many young people the prospect of working in a large company seems quite attractive. Moreover, the salary of a system administrator can sometimes exceed 100 thousand rubles, which today is more than a decent income, especially for people who have just graduated from a university.

The network administrator must have a large set of certain qualities, and this is not counting professional skills in this direction. Such qualities include sociability, analytical thinking, the ability to quickly make various decisions, responsibility, commitment, the ability to quickly make various decisions. In addition, a person should be able to concentrate, but at the same time have the ability to perform several important tasks simultaneously. In general, it is very important for the system administrator to have a mathematical mindset, since it will have to solve complex problems, and too little time is allocated for their solution.

INFRASTRUCTURE ARCHITECT (IT)

AUTRES INTITULÉS

Architecte technique

Architecte système, stockage et réseaux

Architecte infrastructure globale

ACTIVITÉS PRINCIPALES

Veille et conseil aux équipes de conception

Conseiller l’urbaniste S.I. sur l’utilisation des outils informatiques et télécoms.

Pour toute nouvelle technologie, participer aux études d’impact sur l’architecture existante ou prévisionnelle project architect job description.

Préconiser des choix techniques afin de garantir la cohérence des évolutions.

Participation à la définition des infrastructures techniques

Dans le respect des règles d’urbanisme, définir et gérer les standards techniques.

Assurer la cohérence de l’ensemble des moyens informatiques et télécoms dans le cadre du schéma directeur.

Réaliser et maintenir la cartographie technique du S.I.

Définir et faire évoluer le schéma directeur technique.

Définir et gérer les standards techniques, définir les briques de base du middleware.

Garantir la cohérence de l’architecture technique avec l’architecture applicative du S.I.

Identifie les besoins de changements et les composants impliqués : matériels, logiciels, processus, plateforme, en garantissant l’interopérabilité, le dimensionnement, la disponibilité et la sécurité.

Évalue l’impact des solutions informatique en termes de responsabilités écologiques.

Conduite de projets d’infrastructures

Analyser les besoins en liaison avec les architectes S.I.

Analyser l’impact des solutions applicatives retenues en termes d’infrastructures.

Préconiser des solutions techniques permettant de s’engager sur une qualité et une continuité de service.

Participation au maquettage de la solution.

Définir les procédures d’intégration technique.

Assurer le respect des normes et processus définis dans le cadre du schéma directeur technique.

Elaborer des procédures de tests permettant d’évaluer la performance, la sécurité, la compatibilité et la fiabilité.

 

Suivi et amélioration des processus

Réalise l’audit des infrastructures informatiques de l’entreprise.

Mesure l’efficacité des processus informatiques en termes d’infrastructures.

Rédige des recommandations pour l’évolution des solutions informatiques.

ACTIVITÉS ÉVENTUELLES

L’architecte infrastructure peut être amené à encadrer des équipes d’ingénieurs systèmes, d’ingénieurs réseaux/télécoms et d’administrateurs de bases de données lors de projets de migration.

L’architecte infrastructure peut être en charge des projets de mise en place du plan de reprise d’activité (PRA), avec la définition de la stratégie retenue, le choix des infrastructures, la mise en place des procédures techniques, la réalisation de l’infrastructure de sauvegarde et la mise en place des procédures fonctionnelles (mesures palliatives, communication, …)

VARIABILITÉ DES ACTIVITÉS

Le rôle de l’architecte infrastructure peut varier en fonction de son positionnement en entreprise ou en société de services :

En entreprise utilisatrice, il peut inscrire son action dans la durée et jouer un rôle de conseil auprès du Directeur des systèmes d’information. Il peut encadrer dans le cadre de très grandes entreprises des équipes d’architectes et d’experts techniques.

En société de services, il exerce non seulement un rôle d’expertise technique et d’audit, en proposant de nouvelles solutions à ses clients. Il participe aux phases d’avant-vente et répond aux appels d’offres. Il peut participer à la définition de l’offre de services de son entreprise et coordonner l’intervention d’autres experts de son entreprise sur le projet sur lequel il intervient.

 

Quelques architectes travaillent en indépendant, ce qui leur impose une activité commerciale et de gestion en plus de leurs missions.

PROFIL

Diplômes requis

Formation de niveau Bac +5 (Master 2) spécialisée en informatique et/ou télécoms, sécurité des systèmes informatiques et des réseaux…

Écoles d’ingénieurs (informatique, télécoms, généralistes..)

 

Le certificat de qualification professionnelle d’architecte technique (CQP AT) peut être demandé aux personnes travaillant au sein d’entreprises adhérant au SYNTEC.

Durée d’expérience

Ce poste est accessible aux cadres confirmés possédant au minimum 5 ans d’expérience.

COMPÉTENCES REQUISES

Compétences techniques

Bonne connaissance du système d'information global et de l’architecture du SI et des applications

Excellente maîtrise des systèmes d’exploitation (notamment Windows, UNIX/LINUX), des réseaux et télécoms, des bases de données, stockage (NAS/SAN/DAS)

Connaissance des technologies et outils de virtualisation (VMware, XEN, RHEV…)

Compréhension de l’environnement (clients, secteur d’activité, données sensibles…) et du fonctionnement de l’entreprise

Maîtrise des risques liés à la sécurité des infrastructures et à dématérialisation

Connaissance des normes dans le domaine de l’archivage et du chiffrement

Connaissances des problématiques du green IT et du Big Data

La maîtrise de l’anglais technique est indispensable (documentation en anglais).

Information security

GLOBAZ's expertise makes it possible to identify the critical elements of information systems and to apply the appropriate measures for their security.

Information capital
Nowadays, information represents an intangible capital which it is essential to preserve. Data lives, shares, transforms and gains value as it evolves. Therefore, they must be protected in order to guarantee companies their availability, integrity, confidentiality and traceability.

Our support proposals
In this context, information security is fundamental. We have all the skills to anticipate, prevent and detect risks, but also to react quickly if necessary.

Benefiting from several years of experience in the field of information security, we support you in the following areas: Information security architecture

information systems risk management and analysis,
audit and examination of vulnerabilities,
drafting and implementation of security policies, directives and procedures,
information systems security architecture,
surveillance, detection and penetration tests,
training and awareness,
security consulting,
implementation of an information security management system based on ISO27001.

security architecture consultant at Cyberswat do?

Asks and responsibilities:
Develop and revise security architectures for complex systems;
Identify security objectives in compliance with security policies and standards;
Conceptualize and implement security management solutions;
Act as a technical expert with clients;
Define technical security specifications in contracts;
Carry out security audits and check compliance with procedures;
Categorize the assets of the organization;
Evaluate the residual risk when there is a difference between the defined architecture and the one implemented architect job description

Requirements:
10 years of experience in the information technology field;
A minimum of 8 years in information security;
4 years of experience in security architecture (confidentiality, authentication, identity and access, standards, policies, intrusion detection, security perimeter, etc.);
Hold at least a DEC in computer science or information technology.
Strengths:
Hold a certification among the following: CCSK (Certificate of Cloud Security Knowledge), Certified Information Systems Security Professional (CISSP), Risk Manager ISO 27005, Lead auditor ISO 27001), Certified Information System Auditor (CISA), CCNA-Security.

IS security has its place in the enterprise architecture

Patrick Chambet, IT security architect and security expert at Bouygues Telecom
The concept of enterprise architecture, very fashionable these days, has a more general framework than traditional technical architecture. It models the business of the company and its processes. He is urbanizing his information system and helping to extend the process to the technical architecture. In summary, it brings a more global vision and builds on the functional areas of the business, in addition to the resources of the IT department. It takes into account in particular the organization, business processes, governance, global architecture, IT production and security enterprise security architect.

The safety architect alongside the chief architect
The security architecture is fully integrated into the overall architecture of the IS. At Bouygues Telecom, the RSSI also works within the ISD itself, in the governance, tools and architecture department, alongside the chief architect. This promotes close relationships between IS security and the central architecture. It also helps to design the target architecture of the IS by integrating the security elements contributing to the common objective of quality of service. Security is therefore an integral part of the overall architecture of the IS. It also provides traditional perimeter security services (network filtering architecture, firewalls, DMZ, VPN, etc.) and defense in depth (trusted spaces, access controls at the resource level, detection of intrusion, etc.), several building blocks of infrastructure in the form of shared services. For example, identity and authorization management, authentication directories (Active Directory, LDAP), enterprise PKI, IS access platforms for external partners, secure file transfer service with the outside, etc. More concretely, security spans the entire architecture of the IS. Security requirements are therefore an integral part of the design of the various systems and the applications constituting it. In this context, the technical architects who design the applications must respect the good practices formalized in the security standards of the company's IT developments.

Assess the risk on each IS brick
The relations between the technical architects and the security architect come up against differences in vocabulary, which must be clarified first, by offering them initial training in the concepts of security, in particular in application. Once the common language is assimilated and the first reflexes acquired, the dialogue is much more constructive, because the various stakeholders better understand the risks which weigh on the various systems composing the IS (and therefore on the business processes based on those -this). They also measure the security needs necessary to limit these risks to an acceptable level (without even having to address the ISO 27001 standard). The company's IS is increasingly extended to its partners, including publishers who very often request contractual access to external maintenance for their products installed at the heart of the IS, including in production. This constitutes a non-negligible risk that the adapted and particularly secure access architectures must cover: network filtering, encryption of flows, individual authentication, protocol breaks, enhanced traceability. For all these reasons, taking security into account in the design of the enterprise architecture is already completely essential. individual authentication, protocol breaks, enhanced traceability. For all these reasons, taking security into account in the design of the enterprise architecture is already completely essential. individual authentication, protocol breaks, enhanced traceability. For all these reasons, taking security into account in the design of the enterprise architecture is already completely essential.

Cyber ​​security in software development: the good rules to follow

Cyber ​​security must be the cornerstone of the software code development process . It is of fundamental importance, in fact, to guarantee the safety requirements in every phase of its life cycle. From the embryonic phase of the project, a path must be taken that has information security as its guiding thread .

According to this modus operandi, it is necessary to apply development rules and make use of professionals with specific skills. An information security risk assessment and an impact assessment is required to ensure the privacy of sensitive data processed by the project application.

Finally, a test repeated over time in all phases of the software life cycle is indispensable.

Topic index

Cyber ​​security in software development: the risks
Paying attention to cyber security in development is important to minimize vulnerabilities , related to possible programming errors, which can be exploited by increasingly effective and constantly increasing cyber attacks, but also affect the quality of the final product.

Protecting the code and data managed by the application being developed as well as guaranteeing the IT security protection parameters ( integrity , confidentiality and authentication ) must represent the main objectives of software security.

Cyber ​​security in software development: the stages
We will describe below the various phases of the software life cycle, according to a common denominator: to guarantee the security requirements of the data, functions and programming language.


The precise definition of these phases and their organization constitutes a development model: the so-called software life cycle model . The model to which we will refer is for simplicity a cascading model which, as the name suggests, is nothing more than a sequential succession in which, only after completing a phase, we move on to the next.

This does not mean that each phase can be revised to be eventually revised and corrected: in fact there are alternative and less rigid models than the one proposed, to make the entire production and management process of the software more reliable.

Each phase must be verified and approved in compliance with certain guidelines consistent with the main safety standards .

Feasibility study
It is the phase in which possible costs and benefits of the product to be developed are evaluated. A document is produced which must contain: Security architecture definition

the definition of the project;
possible solutions and their reasons;
for each of the proposed solutions, the estimate of the benefits, costs, resources required and delivery times.
Analysis and specification of requirements
This phase aims to determine the functionality required by the customer and the properties of the software in terms of performance, safety, ease of use, portability and maintenance .

The collection of requirements must take into account the technological and regulatory context. These properties are also recorded in a document, which will allow the customer to verify the specified characteristics and allow the designer to proceed with the development of the software architecture. In this phase it can be foreseen to draw up a user manual and a definition of the system test methods .

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The analysis and specification of the safety requirements represents an important and conditioning element for the solution that will be decided upon.

Particular attention will have to be paid with regard to the choice of the operational safety modalities of the application, infrastructure and development environment.


System architecture design
The purpose of this phase is the production of a document containing a description of the software architecture both globally and at the level of the individual integrated and interacting modules.

The functions and solutions proposed in the feasibility phase will be analyzed , times and resources planned for the implementation of the requirements and the conduct of the tests, and establish the safety rules defining with the developers the programming language to be used and the characteristics of the application.

This is the moment in which to carry out preliminary investigations for the drafting of a risk assessment document to which the application is exposed, and of impact assessment on data processing , to safeguard information security respectively ( ISO 27034, ISO 29151 ) and the protection of personal data ( GDPR - General Data Protection Regulation, EU regulation 679/2016 ).

Realization of individual components and their verification
It is the phase in which the programs are actually implemented by applying rules of good practice for the safe drafting of the code and by performing functionality tests and searching for any vulnerabilities.

For each component we provide:

encoding
documentation
specification of the tests carried out
For security purposes, the development environments must be equipped with audit, backup, access control systems and kept up to date and protected by specific software security modules on the basis of guidelines shared and imparted by subjects providing support, training services and information.


System integration and verification
This phase has the purpose of assembling the product code, checking its effective compatibility, solving any interaction and security errors, and may not be considered conceptually distinct from the previous phase.

It is advisable to prepare a test plan with test cases and related acceptability criteria, simulating intrusions with various attack scenarios, keeping the test environment separate from the development environment.

The objectives of the tests must allow to highlight the degree of exposure of the software to known vulnerabilities and to review the source code in search of anomalies in the correct functioning of the security controls and operational specifications.


Delivery
In this phase, the system is distributed to users who verify its operation, identifying any anomalies or dissimilarities with respect to the project specifications. For the release of the software in production it is necessary to have passed an acceptance test to verify compliance with the functional and safety requirements , to have created a system documentation and planned training for users and users.

Delivery takes place in two stages:

Beta test : the system is distributed to a selected set of users for the purpose of testing in real cases. The errors found should be corrected before the actual distribution of the product.
Distribution : the software is permanently released to users. The errors that are found after this release are usually corrected in subsequent versions or through the use of appropriate corrective software.
Maintenance
This phase encompasses all the evolution of the system from delivery onwards. It therefore includes modifications and evolutions of various types . Furthermore, the maintenance phase, encompassing each activity that follows the delivery of the product, can affect well over half of the overall costs of the entire life cycle.

Conclusions
The cost of correcting a vulnerability or error is higher the later it is detected in the life cycle. For this reason, the safety requirements should be acquired and verified before development and production.

A planned test, verifying the completeness and consistency of the functions, the quality, safety and functionality of the software, can in fact help to identify any anomalies when the cost for the correction does not significantly affect.

Periodic tests can also be useful in the post delivery (maintenance) phase . In fact, they can prevent the outcomes of any new vulnerabilities and / or attack techniques and monitor the application functionality following significant changes in the product delivered.

The key to obtaining a good result is to structure a project team by clearly defining roles and responsibilities such as the project manager, the safety manager, programmers, system engineers, testers, customers, suppliers and end users.

In some cases, it may be necessary to provide preventive training for all development personnel by specifying 5 macro areas:

policies and guidelines for software lifecycle security;
best practices for safe code compilation;
security issues according to the technologies used;
code vulnerabilities that could be exploited by cyber attacks;
reference standards on software security.

ROBBERIES WITH STRENGTH IN RESIDENCES GROW 5.3% IN THE FIRST HALF OF 2013

In order to interpret statistics objectively and draw conclusions that are not biased, an exhaustive analysis is required, which is not what I intend to carry out in this paper. It is true that, on the one hand, robberies in private homes seem to decrease, on the other hand, on the other hand, robberies with violence in homes, preferably isolated ones, increase significantly.

Robbing banks, robbing ATMs, jewelry stores, is embarrassing and technically complicated. Assaulting more or less protected solitary homes imposes some difficulties, due to the fact that their protection has been significantly increased by security systems with more or less protection capacity.

Consequently, the offender is more profitable to attack solitary houses, with the inhabitants inside, intimidation, aggression, the pressure generated allows unique possibilities to carry out crime.

IT Security Architecture

There has been talk of intimidation by drug traffickers while they slept, now there is a lot of talk about burundanga, (Scopolamine). But the most striking thing is direct aggression, violent intimidation. In our country we are not used to this type of violent actions.

As occurs on many occasions, in the end it is civil society itself that manages to solve its problems, providing means, (See nightly rounds of surveillance between neighbors, somatén), actions and habit changes to minimize these circumstances that in one way or another are repeated over time.

In this sense, we are in a much more favorable situation than a few years ago. We have technological means that, properly applied, provide effective solutions to avoid or at least divert the criminal will towards other objectives. (This is what happened with the security of ATMs or gas stations).

Companies dedicated to security can play a significant role in this field. It would seem wrong to me that my reflection could be interpreted as a manifesto of business opportunity, despite the fact that the business flows from the opportune coincidence of the hand of whoever does it. But my reflection is directed to the opportunity to exercise our profession by providing solutions with creative, effective and value-adjusted applications to offer to those who may need them. I insist, with common sense, responsible work and creativity, above economic objectives subject to opportunism.

It is also worth remembering to those who may need it that the <reed boats> sink more easily than the wooden ones. Hard to four pesetas do not exist.

My represented AUX-VYD VSS, provides a unique peripheral security solution for this type of risk that solves an important part of the incident factors. Through the conjunction of different technologies, with their own intelligence, they allow them to effectively resolve situations that usually precede claims of this type. This creativity is worth appreciating, leaving behind mediocrities that apparently leave users alone but are indifferent to criminals, due to lack of rigor in the application and insufficient resistance to being violated.

Cloud security architect

Being a Cloud Security Architect at CGI means having the opportunity to participate concretely in various projects in world-class organizations. Each mandate, whether governmental or private, development or migration, will give you a distinct advantage in the market.

Becoming a consultant at CGI will not only allow you to broaden your field of expertise in several technos, but will also give you this opportunity to advise our clients on appropriate technologies and methodologies that will meet their needs.

Our team is dynamic and encourages collaboration, exchange and initiative. Respect and pleasure are the basis of our working environment. Our experienced team will guide you on your arrival and support you in the development of your career systems architect job description.
Give your career a boost.

The information technology (IT) sector is going through an extraordinary period. The digital transformation of organizations continues to accelerate, and CGI is at the forefront of this change. We support our clients in their digital approach and offer our professionals stimulating career opportunities.

CGI's success depends on the talent and commitment of our professionals. Together, we meet the challenges and share the benefits from the growth of our business. This approach strengthens our shareholder-owner culture, so all of our professionals benefit from the value that we collectively create.

Join us to participate in the growth of one of the largest independent information technology (IT) and business process management companies in the world.

To learn more about CGI: www.cgi.com.

Unsolicited applications from recruiting firms will not be considered.

CGI promotes employment equity. In addition, CGI is committed to providing accommodations to people with disabilities, in accordance with provincial legislation. Please let us know if you live with a disability requiring reasonable accommodation as part of our recruitment process, we will work with you to meet your needs.
Functions and responsibilities
In the context of IT projects in a private or public cloud environment, advise and support development or technology teams in particular:
Identify project security challenges in a cloud environment and develop adjacent strategies to respond to them;
Support clients in the design phases of secure cloud architectures
Categorize information (availability, integrity, confidentiality);
Write security advisories about sometimes complex situations in a cloud environment;
Perform various comprehensive analyzes on aspects of digital information security;
Collaborate in the development of positioning and orientations with the various stakeholders in IT services in a cloud computing environment;
Participate in the definition of cloud security framework requirements;
Perform the required risk analyzes and ensure constant monitoring.
Qualities required to succeed in this role
Hold an undergraduate university degree in computer science or a related discipline or equivalent experience;
Have between five (5) and ten (10) years and experience in the field of information technology, including three (3) years in IT security architecture;
Have completed security architecture mandates in a cloud environment;
In the last three (3) years, having participated in a project using methodologies based mainly on Scrum, Kanban and Disciplined Agile 2.0 (DAD), and (2) adaptation of Center DMR Productivity version 3.5 (Green Guide);
Have written analysis reports;