Wednesday, July 29, 2020

IT service. Tariff "Anti-crisis" without a monthly fee

Who  is it for?
If you have a small park of computer equipment or everything works as it is, but sometimes something happens. Then this offer is just for you!

When you need it: Contact your network administrator
Cost cutting urgent?
Is it expensive to keep your sysadmin?
Your administrator doesn’t know what he’s doing, and your computers seem to be working fine anyway?
Costs need to be cut, but there is no certainty that everything will work the same.
IT Companies usually offer you services, usually in one of two ways:

The same specialists deal with you. They monitor the health of your network, computers and servers, and are responsible for their availability. They are responsible to you for the timing of solving problems. Subscription fee. What if you never refer to them for the whole month? What then to pay for?
"One-time trips" You only pay for departures. There are no additional fees. Not the fact that you will be dealt with by the same specialists. In addition, with such a scheme, it is impossible to obtain guarantees on the timing of solving problems.
The value of this offer:
You don't have a sysadmin on staff. You don't pay any subscription fee. Pay only for specific work on specific issues. Not more.

At the same time, you can be sure that competent specialists work with you, promptly and professionally, in the shortest possible time, solving your questions

The essence of the proposal:
You do not pay a subscription fee, but the contract concluded with us guarantees you compliance with the standard terms of service and the specific specialists assigned to you. Which in turn will give you a high level of service at the lowest cost.

How much does pay-as-you-go IT service cost?
We distinguish 4 types of work:

RUB 500 / half hour Rounding off the time spent on solving the problem to half an hour
"Remote server administration" 1000 rub / hour Rounding off the time spent on solving the problem to 1 hour
"Departure of a technical specialist within the Moscow Ring Road" RUB 3000 / RUB 5000 4 hours / full day
"Departure of the system administrator within the Moscow Ring Road" RUB 5,000 / RUB 8,000 4 hours / full day

Our statistics show that 90% of requests are resolved remotely.

All prices excluding VAT

Service acceptance scheme
Our specialist comes to your place and conducts an express audit of your infrastructure. After analyzing your situation, we conclude a contract with you, by which we guarantee the level of service you need.

What is the settlement scheme?
We conclude a contract for IT services with a fixed cost of work.
You make a deposit of 5,000 rubles. This deposit is a guarantee of our prompt response to your requests.
For each call from your deposit funds are debited.
At the end of the month, we provide a report on your calls and the time spent by us.
IMPORTANT:

If the deposit is not fully spent, then we issue closing documents only for the spent amount.
If the number of hours exceeds the amount of the deposit, then an invoice is issued for an additional payment and closing documents for the full amount.
If the deposit is spent, then you must re-deposit the amount of 5,000 rubles.

Scheme of work

Departure of a technical specialist to your office
An engineer conducts a free audit of the current IT infrastructure
Sends you an agreement and account for making a deposit

Signing a contract and making a deposit
You sign the contract and pay the bill.
We add your company to our application system.

Working with IT requests from your employees
User and hardware support
Coordination of each exit

Monthly report on work and time
Preparation and submission of the report
Provision of closing documents.
Additional benefits
We have a replacement stock of components, which allows us to solve hardware issues in a short time.
If you need to purchase equipment or software, we will select it for you absolutely free of charge. And the prices of our partners are often lower than the market and are pleasantly pleasing.
We will adjust the financial conditions for this service if the number of requests from your company is large. Correct in the direction of reducing the cost for 1 call / 1 exit.
Free consultations on IT infrastructure modernization.

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