It is now recognized that unified communications solutions contribute significantly to improving and optimizing exchanges between employees within the company, but also with their partners or their customers uc ccm.
Cisco has staged a specific situation in this video, where we can see all the benefits to be derived from great fluidity in communication. This is all the more evident in this example as a customer meeting is always a delicate situation. It supposes having all the resources of the company in a very short time. Relying on today's tools to consult collaborators or simply coordinate agendas is a necessity for those who have understood it. Otherwise, we run the risk of damaging the image of the company or the manager. The stake is therefore not only in the productivity provided by such tools, which is often put forward, but obviously in terms of image, and this, in certain negotiation situations for example, is at no price!
Why is unified communications essential today according to Cisco?
The evolution of the professional world where social networks, the important flow of information, video and mobility are today the norm and require communication tools to meet specific needs. This is how Cisco Unified Communications was conceived and created. These solutions connect people, teams and information by providing new collaborative experiences. In concrete terms, Cisco unified communications allow organizations to provide their employees or customers with the expertise or information they need. Video is also an integral part of these solutions: communicating visually is now as easy as a phone call. Collaboration tools are a way to bring together individuals, teams and workgroups in a dynamic way. This is also the case for mobile employees via devices connected to the company network. These new communication experiences finally offer a way to innovate in the value chain where the commercial component integrates collaboration and communications.
Because security is a key factor in an ultra-connected world, Cisco offers its customers fully secure workspaces. This high-quality experience is an opportunity to promote innovation, to adapt to market changes but also to limit time-to-market and the cycles of sales and customer service.
Implementation of a collaboration platform
Cisco-logoIn Cisco Unified Communications, the network acts as a platform for collaboration. The corporate client can take advantage of on-premise, on-demand applications, or opt for a hybrid solution. Communications between organizations and even within companies are facilitated by the use of different solutions. Conferencing is an efficient and high-quality communication system (voice, video or web) which is very useful for employees who do not work in the same premises as their interlocutors. Customer service can also take advantage of these tools by providing the information and expertise requested. Productivity can be improved by standardizing communication services in workspaces (IP communication). Messaging services.
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