Work region Support Engineer commitments include: desktop analyst
Keeping an eye on customer tickets as for hardware, programming and frameworks organization
Walking customers through presenting applications and PC peripherals
Presenting zeroed in on requests to examine issues
Work region Support Engineer anticipated arrangement of obligations
Work brief
We are looking for a work area uphold engineer expected set of responsibilities to give particular assistance to our clients. You will help present, redesign and research hardware and programming structures.
On the off chance that you're PC sharp and value supporting end customers, we'd want to meet you. To win in this work, you should have a basic speculation aura close by the ability to give clear specific rules. You ought to similarly be alright with inaccessible exploring techniques.
Finally, you will ensure quick and accurate customer backing and augmentation client satisfaction.
Commitments
Address customer tickets as for hardware, programming and frameworks organization
Walk customers through presenting applications and PC peripherals
Posture zeroed in on requests to examine issues
Guide customers with fundamental, step by step rules
Lead removed examining
Test elective pathways until you settle an issue
Change work zone applications to address customer issues
Record specific issues and game plans in logs
Direct questionable issues to the accompanying level of help staff
Find clients to ensure their structures are down to earth
Report customer information and potential thing requests
Help make particular documentation and manuals
Necessities
Shown work knowledge as a Desktop Support Engineer, Technical Support Engineer or similar work
Included association in Windows/Linux/Mac OS conditions
Working data on office robotization things and PC peripherals, like printers and scanners
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