Maintenance and technical support of IT infrastructure

 A set of services for servicing and maintaining customer information systems and increasing the efficiency of their use. "RAMAX International" performs work on the administration of both systems as a whole and individual components, thereby significantly reducing the likelihood of emergencies.

Not a single serious business project can do without an IT infrastructure that needs effective support. This concept means the integration of all information technologies of a particular organization into a single network. Successful management of any business requires the entire IT landscape to operate smoothly. This includes software, networking and server hardware. In case of “downtime” or untimely response to a failure in the system, the client incurs financial and production losses.

Technical support of the client's IT landscape provides stable access to the company's systems. Its quality is assessed by its reliability, safety, availability, and fault tolerance it analyst job descriptions.

OUR SERVICES

Management of IT infrastructure and corporate application systems of the world's leading software manufacturers: SAP, Oracle, SWISS AS.

Technical support and organization of maintenance of SAP software at the level of SAP Enterprise Support and SAP Standard Support within the SAP Partner Center of Expertise.

Technical support for the functionality of SAP systems and AMOS in modes 1, 2, 3 lines.

Monitoring the performance, modernization, analysis, localization and problem solving of system and application software of corporate systems SAP, Oracle, SWISS AS.

RAMAX Group provides a wide range of services in the field of systems support, organization IT infrastructure and management:

workplaces of users,

information security,

telecommunication infrastructure,

infrastructure of computing systems,

system software,

requests and technical support of users,

corporate systems.

BENEFITS OF USING

optimization of labor costs and expenses for software and equipment;

reduction in downtime;

increasing the productivity of information systems.